FAQs | Hot Springs National Park Arkansas

Where is the Hot Springs Convention Center/Bank OZK Arena?

• 134 Convention Boulevard, Hot Springs, Arkansas 71901

• Located in the heart of downtown Hot Springs, it is within walking distance to the Hot Springs National Park's historic Bathhouse Row, a variety of restaurants, and great shopping and entertainment.

I'd like to host an event, who do I contact?

• Call us at 501-321-2835

• Email us at hscvb@hotsprings.org

What lodging is nearby?

• With more than 4,000 hotel rooms in the area and 442 rooms adjacent to the convention center, there is something for everyone. A list of hotels is available on our website and our sales team will be happy to help you find a good match for your group.

Are you a union facility?

• We are a non-union facility.

How far are the airports from Hot Springs?

• Located just 55 miles and an easy drive from the Bill & Hillary Clinton National Airport.

• Hot Springs Airport is just minutes away with service from Dallas and Memphis.

What about parking?

• Complimentary parking is available and abundant in the convention center parking lots.

What is the total square footage of the Hot Springs Convention Center?

• At 360,000 square feet of total space - we're the largest convention center in Arkansas!

  • 108,000 square feet is contiguous space with easy access and can be divided into 3 Halls and Bank OZK Arena.

  • 15 meeting rooms that range from 345 up to 1904 square feet and many are modular to accommodate larger capacity needs.

  • Horner Hall, the ballroom, is 16,000 square feet.

Who is your exclusive catering company?

• Turf Catering Company, Hot Springs oldest & finest caterer provides all food and beverage service. They are committed to uncompromising quality and style, ensuring great experiences and memorable events.

• Menus can be found at turfcatering.com.

What facility amenities do you offer?

• 7 loading dock slips are available, 2 with motorized dock plates, all with easy access from Church Street (the rear side of the convention center)

• Roll Up Door Clearances:

  • 13'W x 14'H at Halls A, B, & C

• State of art lighting and sound in Horner Hall.

• Outdoor event area adjacent to the convention center.

• Complimentary registration services for groups of 100+ including personalized website registration, name badges and registrars.

What items are prohibited?

• Prohibited items include, but may not be limited to, the following:

  • Weapons of any kind

  • Knives of any kind

  • Firearms of any kind

  • Fireworks or pyrotechnics of any kind

  • Outside food or beverage

  • Beach balls

  • Frisbees

  • Confetti

  • Streamers

  • Laser Pointers

  • Helium balloons

  • Noise-making devices

  • Audio and video recording devices (EXCEPT cell phones and authorized media equipment)

  • Any other items deemed by staff and/or event organizers to be a potential safety or security threat

What Audio/Visual options are available?

• All of our meeting rooms are equipped with laser projectors, wall mounted screens, a podium and a single wireless handheld microphone which is included in the rental of the meeting room.

• Complimentary high-speed wi-fi with over 85 access points for optimal, facility wide coverage.

• If your needs are a bit more complex, our A/V team will be happy to provide you with an estimate.

Contact Information
501-321-2835
hscvb@hotsprings.org
hotsprings.org